Major Violation Code 09B NYC Health Code §81.09

Thawing procedure improper — NYC Health Violation 09B

Overview

Violation 09B — improper thawing procedures — is a major food safety violation that occurs when frozen foods are not thawed using approved methods, such as refrigeration, running water, or cooking. Improper thawing allows surface bacteria to multiply rapidly while interior portions remain frozen, creating conditions for foodborne illness pathogens like Listeria and Salmonella to proliferate. Since 2012, NYC DOHMH inspectors have cited this violation 3,203 times across the city, most frequently in Queens, reflecting its prevalence in restaurant food preparation.

3,203
Times Cited in NYC
2.9%
of Inspections
Major
Severity Level
Queens
Most Common Borough

What is Violation 09B?

Frozen foods must be thawed using approved methods to prevent bacterial growth

What restaurants must do to fix this

Thaw under refrigeration, under cold running water, in microwave, or as part of cooking

CDC Risk Factor: Improper Holding/Time & Temperature

NYC DOHMH Guidelines → CDC Food Safety Reference →

Which Boroughs See Violation 09B Most?

Queens
1,009 citations
Manhattan
931 citations
Brooklyn
924 citations
Bronx
231 citations
Staten Island
128 citations
0
3 citations

Restaurants Cited for Violation 09B (3,203 total)

POPEYES LOUISIANA KITCHEN
1101 RUTLAND ROAD, Brooklyn
Dec 15, 2025
Score: 25
GORKHALI
77-04 ROOSEVELT AVENUE, Queens
Dec 15, 2025
Score: 24
PLAZA CAFE
115 EAST MOUNT EDEN AVENUE, Bronx
Dec 15, 2025
Score: 17
PIZZA HUT
96-08 QUEENS BOULEVARD, Queens
Dec 15, 2025
Score: 19
EL SOL DE MEXICO DELI GROCERY
95-09 SUTPHIN BOULEVARD, Queens
Dec 15, 2025
Score: 20
GYU-KAKU
620 AMSTERDAM AVENUE, Manhattan
Dec 15, 2025
Score: 30
UPON THE PALACE
319 GREENWICH STREET, Manhattan
GRADE N
Dec 15, 2025
Score: 36
KING WAH CHINESE RESTAURANT
64-17 FRESH POND ROAD, Queens
GRADE A
Dec 15, 2025
Score: 12
BUFFALO WILD WINGS GO
862 REMSEN AVENUE, Brooklyn
GRADE A
Dec 15, 2025
Score: 2
FIORE DI MARE
227 MANSION AVENUE, Staten Island
Dec 15, 2025
Score: 37
POPEYES LOUISIANA KITCHEN
1101 RUTLAND ROAD, Brooklyn
Dec 15, 2025
Score: 25
GORKHALI
77-04 ROOSEVELT AVENUE, Queens
Dec 15, 2025
Score: 24
PLAZA CAFE
115 EAST MOUNT EDEN AVENUE, Bronx
Dec 15, 2025
Score: 17
PIZZA HUT
96-08 QUEENS BOULEVARD, Queens
Dec 15, 2025
Score: 19
EL SOL DE MEXICO DELI GROCERY
95-09 SUTPHIN BOULEVARD, Queens
Dec 15, 2025
Score: 20
GYU-KAKU
620 AMSTERDAM AVENUE, Manhattan
Dec 15, 2025
Score: 30
UPON THE PALACE
319 GREENWICH STREET, Manhattan
GRADE N
Dec 15, 2025
Score: 36
KING WAH CHINESE RESTAURANT
64-17 FRESH POND ROAD, Queens
GRADE A
Dec 15, 2025
Score: 12
BUFFALO WILD WINGS GO
862 REMSEN AVENUE, Brooklyn
GRADE A
Dec 15, 2025
Score: 2
FIORE DI MARE
227 MANSION AVENUE, Staten Island
Dec 15, 2025
Score: 37

Violation 09B: Frequently Asked Questions

What is violation 09B in NYC restaurants?
Frozen foods must be thawed using approved methods to prevent bacterial growth
How serious is violation 09B?
Major violation. Improper thawing allows surface bacteria to multiply while interior remains frozen
How many NYC restaurants have been cited for violation 09B?
3,203 NYC restaurant inspections have included violation 09B, representing 2.9% of all inspections with violations.
Which borough has the most violation 09B citations?
Queens has the highest number of violation 09B citations among NYC boroughs.
What must a restaurant do to fix violation 09B?
Thaw under refrigeration, under cold running water, in microwave, or as part of cooking
Is violation 09B a critical violation?
No, violation 09B is classified as a major violation. However, all violations must be corrected to maintain a passing health grade.