THE PHO
SCORE: 19 POINTSWednesday, July 23, 2025
THE PHO in Upper East Side Carnegie Hill underwent a NYC health inspection on July 23, 2025 and scored 19 points. The inspection found 6 violations, including 6 critical.
Violations Cited
04M
Live Roaches Present in Facility
Live roaches in facility's food or non-food area.
DISEASE VECTORS: Roaches carry 33 types of bacteria, 6 parasitic worms, 7 human pathogens. Travel from sewers/garbage to food surfaces. Spread Salmonella, E. coli, Staphylococcus. Trigger severe asthma and allergies. One roach = likely infestation of hundreds.
Immediate elimination required: Professional extermination ASAP, Find and eliminate water sources (roaches need water daily), Seal all cracks/crevices, Deep clean with degreaser, Remove cardboard/clutter, Apply gel baits in non-food areas, Follow-up treatment in 2 weeks.
08A
Facility Not Free from Harborage Conditions
Establishment is not free of harborage or conditions conducive to rodents, insects or other pests.
PEST ATTRACTION: Harborage conditions support pest infestations. Gaps allow entry of rodents carrying 35+ diseases. Standing water breeds flies that spread 100+ pathogens. Clutter provides nesting for pests. Creates ongoing contamination risk.
Eliminate ALL harborage conditions: Seal cracks/holes (1/4 inch for mice, 1/2 inch for rats), Fix leaking pipes, Remove clutter/unused equipment, Eliminate standing water, Clean grease accumulation, Maintain 6 inches clearance from walls, Remove cardboard storage.
10B
Plumbing Not Properly Installed or Maintained
Anti-siphonage or back-flow prevention device not provided where required; equipment or floor not properly drained; sewage disposal system in disrepair or not functioning properly. Condensation or liquid waste improperly disposed of.
WATER CONTAMINATION: Backflow can siphon sewage into water supply, contaminating entire facility. Cross-connections spread pathogens throughout plumbing. Sewage backups create immediate health hazard. Can affect hundreds through contaminated water.
Install backflow preventers on ALL required fixtures. Maintain air gaps (2x pipe diameter minimum). Fix all leaks immediately. Ensure proper drainage - no standing water. Regular plumbing inspection. No direct connections between sewage and water supply.
06D
Food Contact Surfaces Not Properly Sanitized
Food contact surface not properly washed, rinsed and sanitized after each use and following any activity when contamination may have occurred.
BACTERIAL BUILDUP: Unsanitized surfaces harbor millions of bacteria within hours. Cross-contamination affects all food prepared on surface. Major cause of multi-victim outbreaks. Cutting boards can contain 200x more bacteria than toilet seats.
Clean and sanitize ALL food contact surfaces: After each use, Between different food types, Every 4 hours in continuous use, When contaminated. Use proper concentration sanitizer (50-100ppm chlorine, 200-400ppm quat). Air dry. Test sanitizer every 2 hours.
04L
Evidence of Mice Present in Facility
Evidence of mice or live mice in establishment's food or non-food areas.
WIDESPREAD CONTAMINATION: Mice produce 50-75 droppings daily, each containing Salmonella, Hantavirus. One mouse contaminates 10x more food than it eats through droppings and urine. Mouse allergens trigger asthma. Can infest entire facility in weeks.
Eliminate immediately: Clean all droppings with bleach solution, Seal ALL holes over 1/4 inch, Remove nesting materials, Professional treatment if >10 droppings found, Discard contaminated foods, Install traps/bait stations, Deep clean entire facility.
09C
Food contact surface improperly constructed
Design, construction, materials used or maintenance of food contact surface improper. Surface not easily cleanable, sanitized and maintained.
Improper surfaces harbor bacteria in cracks and cannot be properly sanitized
Use stainless steel, approved plastics; no wood except cutting boards; smooth, intact surfaces
Violations were cited in the following area(s).
THE PHO — Inspection Questions
- Did THE PHO pass their NYC health inspection on July 23, 2025?
- THE PHO underwent inspection on July 23, 2025 with a score of 19 points. The inspection found 6 violation(s).
- What critical violations did THE PHO have?
- THE PHO had 6 critical violation(s) during their inspection. Critical violations directly contribute to foodborne illness and must be corrected immediately. These include issues with temperature control, hand washing, cross-contamination, and pest infestations.
- What does violation code 04M mean in NYC restaurant inspections?
- NYC violation 04M (Live Roaches Present in Facility) is a critical violation. Live cockroaches observed in food or non-food areas of establishment. DISEASE VECTORS: Roaches carry 33 types of bacteria, 6 parasitic worms, 7 human pathogens. Travel from sewers/garbage to food surfaces. Spread Salmonella, E. coli, Staphylococcus. Trigger severe asthma and allergies. One roach = likely infestation of hundreds.
- What does violation code 08A mean in NYC restaurant inspections?
- NYC violation 08A (Facility Not Free from Harborage Conditions) is a major violation. Conditions exist that attract or allow pests to harbor in establishment. PEST ATTRACTION: Harborage conditions support pest infestations. Gaps allow entry of rodents carrying 35+ diseases. Standing water breeds flies that spread 100+ pathogens. Clutter provides nesting for pests. Creates ongoing contamination risk.
- What does violation code 10B mean in NYC restaurant inspections?
- NYC violation 10B (Plumbing Not Properly Installed or Maintained) is a major violation. Anti-siphonage or back-flow prevention device not provided. Sewage disposal system in disrepair. WATER CONTAMINATION: Backflow can siphon sewage into water supply, contaminating entire facility. Cross-connections spread pathogens throughout plumbing. Sewage backups create immediate health hazard. Can affect hundreds through contaminated water.
- What does violation code 06D mean in NYC restaurant inspections?
- NYC violation 06D (Food Contact Surfaces Not Properly Sanitized) is a critical violation. Food contact surfaces not washed, rinsed, and sanitized after each use and following contamination. BACTERIAL BUILDUP: Unsanitized surfaces harbor millions of bacteria within hours. Cross-contamination affects all food prepared on surface. Major cause of multi-victim outbreaks. Cutting boards can contain 200x more bacteria than toilet seats.
- What does violation code 04L mean in NYC restaurant inspections?
- NYC violation 04L (Evidence of Mice Present in Facility) is a critical violation. Mouse droppings, gnaw marks, nesting materials, or live mice observed. WIDESPREAD CONTAMINATION: Mice produce 50-75 droppings daily, each containing Salmonella, Hantavirus. One mouse contaminates 10x more food than it eats through droppings and urine. Mouse allergens trigger asthma. Can infest entire facility in weeks.
- What does violation code 09C mean in NYC restaurant inspections?
- NYC violation 09C (Food contact surface improperly constructed) is a major violation. Food contact surfaces must be smooth, non-porous, and easily cleanable Improper surfaces harbor bacteria in cracks and cannot be properly sanitized