POTBELLY

SCORE: 48 POINTS

Tuesday, March 28, 2023

Overview

POTBELLY in Midtown Times Square underwent a NYC health inspection on March 28, 2023 and scored 48 points. The inspection found 7 violations, including 7 critical.

Address
501 FASHION AVENUE
Manhattan, NY 10018
Cuisine
Sandwiches
Inspection Type
Pre-permit (Operational) / Initial Inspection
Violations
7 total
⚠ 7 critical
Facility History
6 inspections

Violations Cited

⚠ CRITICAL 02G

Cold TCS Food Held Above 41°F

Cold TCS food item held above 41 °F; smoked or processed fish held above 38 °F; intact raw eggs held above 45 °F; or reduced oxygen packaged (ROP) TCS foods held above required temperatures except during active necessary preparation.

⚠️ Why This Matters

DANGER ZONE GROWTH: Between 41-70°F, E. coli doubles every 30 minutes. Salmonella doubles every 20 minutes at 70-90°F. After just 4 hours above 41°F, bacteria levels can cause severe illness including bloody diarrhea, kidney failure (E. coli), and typhoid fever (Salmonella).

📋 Code Requirements

Keep all cold TCS foods at 41°F or below (smoked fish 38°F, shell eggs 45°F). Monitor with calibrated thermometer every 2-4 hours. Ice baths must surround container to food level. Repair refrigeration immediately. DISCARD foods above 41°F for over 4 hours.

CDC Risk Factor: Improper Holding/Time & Temperature
NYC Health Code Article 81, Section 81.09(c)
⚠ CRITICAL 10F

Non-food Contact Surfaces Not Clean

Non-food contact surface or equipment made of unacceptable material, not kept clean, or not properly sealed, raised, spaced or movable to allow accessibility for cleaning on all sides, above and underneath the unit.

⚠️ Why This Matters

INDIRECT CONTAMINATION: Dirty non-food surfaces harbor pests and bacteria. Employees touch these surfaces then food. Accumulation attracts roaches and rodents. Creates reservoir of contamination that spreads throughout facility.

📋 Code Requirements

Clean all non-food surfaces regularly: Walls, ceilings, floors daily in food areas, Equipment exteriors, Storage shelves, Light fixtures monthly. Seal cracks. Repair damaged surfaces. Maintain cleaning schedule. Assign responsibilities.

CDC Risk Factor: Environmental Contamination
NYC Health Code Article 81, Section 81.23
⚠ CRITICAL 10B

Plumbing Not Properly Installed or Maintained

Anti-siphonage or back-flow prevention device not provided where required; equipment or floor not properly drained; sewage disposal system in disrepair or not functioning properly. Condensation or liquid waste improperly disposed of.

⚠️ Why This Matters

WATER CONTAMINATION: Backflow can siphon sewage into water supply, contaminating entire facility. Cross-connections spread pathogens throughout plumbing. Sewage backups create immediate health hazard. Can affect hundreds through contaminated water.

📋 Code Requirements

Install backflow preventers on ALL required fixtures. Maintain air gaps (2x pipe diameter minimum). Fix all leaks immediately. Ensure proper drainage - no standing water. Regular plumbing inspection. No direct connections between sewage and water supply.

CDC Risk Factor: Environmental Contamination
NYC Health Code Article 81, Section 81.23
⚠ CRITICAL 08A

Facility Not Free from Harborage Conditions

Establishment is not free of harborage or conditions conducive to rodents, insects or other pests.

⚠️ Why This Matters

PEST ATTRACTION: Harborage conditions support pest infestations. Gaps allow entry of rodents carrying 35+ diseases. Standing water breeds flies that spread 100+ pathogens. Clutter provides nesting for pests. Creates ongoing contamination risk.

📋 Code Requirements

Eliminate ALL harborage conditions: Seal cracks/holes (1/4 inch for mice, 1/2 inch for rats), Fix leaking pipes, Remove clutter/unused equipment, Eliminate standing water, Clean grease accumulation, Maintain 6 inches clearance from walls, Remove cardboard storage.

CDC Risk Factor: Environmental Contamination
NYC Health Code Article 81, Section 81.17
⚠ CRITICAL 04N

Filth Flies Present in Food Areas

Filth flies or food/refuse/sewage associated with (FRSA) flies or other nuisance pests in establishment’s food and/or non-food areas. FRSA flies include house flies, blow flies, bottle flies, flesh flies, drain flies, Phorid flies and fruit flies.

⚠️ Why This Matters

RAPID CONTAMINATION: Flies carry 100+ pathogens on feet and bodies. One fly transfers 2 million bacteria per landing. Feed by vomiting on food. Can contaminate entire prep area in minutes. Major vector for E. coli, Salmonella, Shigella transmission.

📋 Code Requirements

Eliminate breeding sites: Clean drains daily, Remove standing water, Empty garbage frequently, Install air curtains/screens, Use fly lights away from food, Clean up spills immediately, Locate and eliminate larval breeding sites (drains, garbage, produce).

CDC Risk Factor: Contaminated Equipment/Environmental
NYC Health Code Article 81, Section 81.17
⚠ CRITICAL 08B

NYC Health Code Violation 08B

Garbage receptacle not pest or water resistant, with tight-fitting lids, and covered except while in active use. Garbage receptacle and cover not cleaned after emptying and prior to reuse. Garbage, refuse and other solid and liquid waste not collected, stored, removed and disposed of so as to prevent a nuisance.

⚠️ Why This Matters

HEALTH HAZARD: This critical violation creates immediate risk of foodborne illness. Studies link NYC Health Code Violation 08B to bacterial contamination and outbreak events. Must be corrected immediately to protect public health.

📋 Code Requirements

Follow NYC Health Code Article 81 requirements. Implement corrective action immediately. Document all corrections. Train staff on proper procedures. Schedule follow-up inspection if critical.

⚠ CRITICAL 19-07

NYC Health Code Violation 19-07

Failure to maintain a sufficient supply of single-use, non-compostable plastic straws.

⚠️ Why This Matters

HEALTH HAZARD: This critical violation creates immediate risk of foodborne illness. Studies link NYC Health Code Violation 19-07 to bacterial contamination and outbreak events. Must be corrected immediately to protect public health.

📋 Code Requirements

Follow NYC Health Code Article 81 requirements. Implement corrective action immediately. Document all corrections. Train staff on proper procedures. Schedule follow-up inspection if critical.

Inspector's Action:

Violations were cited in the following area(s).

View Facility Profile →

POTBELLY — Inspection Questions

Did POTBELLY pass their NYC health inspection on March 28, 2023?
POTBELLY underwent inspection on March 28, 2023 with a score of 48 points. The inspection found 7 violation(s).
What critical violations did POTBELLY have?
POTBELLY had 7 critical violation(s) during their inspection. Critical violations directly contribute to foodborne illness and must be corrected immediately. These include issues with temperature control, hand washing, cross-contamination, and pest infestations.
What does violation code 02G mean in NYC restaurant inspections?
NYC violation 02G (Cold TCS Food Held Above 41°F) is a critical violation. Cold potentially hazardous foods must be kept at 41°F or below (38°F for smoked fish) to prevent bacterial growth. DANGER ZONE GROWTH: Between 41-70°F, E. coli doubles every 30 minutes. Salmonella doubles every 20 minutes at 70-90°F. After just 4 hours above 41°F, bacteria levels can cause severe illness including bloody diarrhea, kidney failure (E. coli), and typhoid fever (Salmonella).
What does violation code 10F mean in NYC restaurant inspections?
NYC violation 10F (Non-food Contact Surfaces Not Clean) is a minor violation. Non-food contact surfaces or equipment not kept clean, not properly sealed, or not properly maintained. INDIRECT CONTAMINATION: Dirty non-food surfaces harbor pests and bacteria. Employees touch these surfaces then food. Accumulation attracts roaches and rodents. Creates reservoir of contamination that spreads throughout facility.
What does violation code 10B mean in NYC restaurant inspections?
NYC violation 10B (Plumbing Not Properly Installed or Maintained) is a major violation. Anti-siphonage or back-flow prevention device not provided. Sewage disposal system in disrepair. WATER CONTAMINATION: Backflow can siphon sewage into water supply, contaminating entire facility. Cross-connections spread pathogens throughout plumbing. Sewage backups create immediate health hazard. Can affect hundreds through contaminated water.
What does violation code 08A mean in NYC restaurant inspections?
NYC violation 08A (Facility Not Free from Harborage Conditions) is a major violation. Conditions exist that attract or allow pests to harbor in establishment. PEST ATTRACTION: Harborage conditions support pest infestations. Gaps allow entry of rodents carrying 35+ diseases. Standing water breeds flies that spread 100+ pathogens. Clutter provides nesting for pests. Creates ongoing contamination risk.
What does violation code 04N mean in NYC restaurant inspections?
NYC violation 04N (Filth Flies Present in Food Areas) is a critical violation. House flies, fruit flies, drain flies, or other filth flies present in establishment. RAPID CONTAMINATION: Flies carry 100+ pathogens on feet and bodies. One fly transfers 2 million bacteria per landing. Feed by vomiting on food. Can contaminate entire prep area in minutes. Major vector for E. coli, Salmonella, Shigella transmission.
What does violation code 08B mean in NYC restaurant inspections?
NYC violation 08B (NYC Health Code Violation 08B) is a critical violation. Violation of NYC Health Code requirements HEALTH HAZARD: This critical violation creates immediate risk of foodborne illness. Studies link NYC Health Code Violation 08B to bacterial contamination and outbreak events. Must be corrected immediately to protect public health.
What does violation code 19-07 mean in NYC restaurant inspections?
NYC violation 19-07 (NYC Health Code Violation 19-07) is a critical violation. Violation of NYC Health Code requirements HEALTH HAZARD: This critical violation creates immediate risk of foodborne illness. Studies link NYC Health Code Violation 19-07 to bacterial contamination and outbreak events. Must be corrected immediately to protect public health.