PHO AVENUE

SCORE: 47 POINTS

Wednesday, June 25, 2025

Overview

PHO AVENUE in East Midtown Turtle Bay underwent a NYC health inspection on June 25, 2025 and scored 47 points. The inspection found 6 violations, including 6 critical.

Address
840 2 AVENUE
Manhattan, NY 10017
Cuisine
Asian/Asian Fusion
Inspection Type
Cycle Inspection / Initial Inspection
Violations
6 total
⚠ 6 critical
Facility History
3 inspections
1 failures

Violations Cited

⚠ CRITICAL 04L

Evidence of Mice Present in Facility

Evidence of mice or live mice in establishment's food or non-food areas.

⚠️ Why This Matters

WIDESPREAD CONTAMINATION: Mice produce 50-75 droppings daily, each containing Salmonella, Hantavirus. One mouse contaminates 10x more food than it eats through droppings and urine. Mouse allergens trigger asthma. Can infest entire facility in weeks.

📋 Code Requirements

Eliminate immediately: Clean all droppings with bleach solution, Seal ALL holes over 1/4 inch, Remove nesting materials, Professional treatment if >10 droppings found, Discard contaminated foods, Install traps/bait stations, Deep clean entire facility.

CDC Risk Factor: Contaminated Equipment/Environmental
NYC Health Code Article 81, Section 81.17
⚠ CRITICAL 09E

NYC Health Code Violation 09E

Wash hands sign not posted near or above hand washing sink.

⚠️ Why This Matters

HEALTH HAZARD: This critical violation creates immediate risk of foodborne illness. Studies link NYC Health Code Violation 09E to bacterial contamination and outbreak events. Must be corrected immediately to protect public health.

📋 Code Requirements

Follow NYC Health Code Article 81 requirements. Implement corrective action immediately. Document all corrections. Train staff on proper procedures. Schedule follow-up inspection if critical.

⚠ CRITICAL 08A

Facility Not Free from Harborage Conditions

Establishment is not free of harborage or conditions conducive to rodents, insects or other pests.

⚠️ Why This Matters

PEST ATTRACTION: Harborage conditions support pest infestations. Gaps allow entry of rodents carrying 35+ diseases. Standing water breeds flies that spread 100+ pathogens. Clutter provides nesting for pests. Creates ongoing contamination risk.

📋 Code Requirements

Eliminate ALL harborage conditions: Seal cracks/holes (1/4 inch for mice, 1/2 inch for rats), Fix leaking pipes, Remove clutter/unused equipment, Eliminate standing water, Clean grease accumulation, Maintain 6 inches clearance from walls, Remove cardboard storage.

CDC Risk Factor: Environmental Contamination
NYC Health Code Article 81, Section 81.17
⚠ CRITICAL 10H

Sanitization not provided for utensil washing

Single service article not provided. Single service article reused or not protected from contamination when transported, stored, dispensed. Drinking straws not completely enclosed in wrapper or dispensed from a sanitary device.

⚠️ Why This Matters

Unsanitized utensils transfer bacteria directly to customers' food and mouths

📋 Code Requirements

Use approved sanitizer at correct concentration; test strips required; proper contact time

CDC Risk Factor: Contaminated Equipment/Protection from Contamination
NYC Health Code Article 81, Section 81.21
⚠ CRITICAL 03A

Food from unapproved or unknown source

Food, prohibited, from unapproved or unknown source, home canned or home prepared. Animal slaughtered, butchered or dressed (eviscerated, skinned) in establishment. Reduced Oxygen Packaged (ROP) fish not frozen before processing. ROP food prepared on premises transported to another site.

⚠️ Why This Matters

Unapproved sources may contain parasites, chemicals, or pathogens not eliminated by cooking

📋 Code Requirements

Purchase from licensed, inspected suppliers; maintain invoices; no home-prepared foods

CDC Risk Factor: Food from Unsafe Sources
NYC Health Code Article 81, Section 81.11
⚠ CRITICAL 28-06

NYC Health Code Violation 28-06

Contract with a pest management professional not in place. Record of extermination activities not kept on premises.

⚠️ Why This Matters

HEALTH HAZARD: This critical violation creates immediate risk of foodborne illness. Studies link NYC Health Code Violation 28-06 to bacterial contamination and outbreak events. Must be corrected immediately to protect public health.

📋 Code Requirements

Follow NYC Health Code Article 81 requirements. Implement corrective action immediately. Document all corrections. Train staff on proper procedures. Schedule follow-up inspection if critical.

Inspector's Action:

Violations were cited in the following area(s).

View Facility Profile →

PHO AVENUE — Inspection Questions

Did PHO AVENUE pass their NYC health inspection on June 25, 2025?
PHO AVENUE underwent inspection on June 25, 2025 with a score of 47 points. The inspection found 6 violation(s).
What critical violations did PHO AVENUE have?
PHO AVENUE had 6 critical violation(s) during their inspection. Critical violations directly contribute to foodborne illness and must be corrected immediately. These include issues with temperature control, hand washing, cross-contamination, and pest infestations.
What does violation code 04L mean in NYC restaurant inspections?
NYC violation 04L (Evidence of Mice Present in Facility) is a critical violation. Mouse droppings, gnaw marks, nesting materials, or live mice observed. WIDESPREAD CONTAMINATION: Mice produce 50-75 droppings daily, each containing Salmonella, Hantavirus. One mouse contaminates 10x more food than it eats through droppings and urine. Mouse allergens trigger asthma. Can infest entire facility in weeks.
What does violation code 09E mean in NYC restaurant inspections?
NYC violation 09E (NYC Health Code Violation 09E) is a critical violation. Violation of NYC Health Code requirements HEALTH HAZARD: This critical violation creates immediate risk of foodborne illness. Studies link NYC Health Code Violation 09E to bacterial contamination and outbreak events. Must be corrected immediately to protect public health.
What does violation code 08A mean in NYC restaurant inspections?
NYC violation 08A (Facility Not Free from Harborage Conditions) is a major violation. Conditions exist that attract or allow pests to harbor in establishment. PEST ATTRACTION: Harborage conditions support pest infestations. Gaps allow entry of rodents carrying 35+ diseases. Standing water breeds flies that spread 100+ pathogens. Clutter provides nesting for pests. Creates ongoing contamination risk.
What does violation code 10H mean in NYC restaurant inspections?
NYC violation 10H (Sanitization not provided for utensil washing) is a major violation. Utensils must be properly sanitized after washing to kill remaining bacteria Unsanitized utensils transfer bacteria directly to customers' food and mouths
What does violation code 03A mean in NYC restaurant inspections?
NYC violation 03A (Food from unapproved or unknown source) is a critical violation. All food must come from approved, inspected sources to ensure safety Unapproved sources may contain parasites, chemicals, or pathogens not eliminated by cooking
What does violation code 28-06 mean in NYC restaurant inspections?
NYC violation 28-06 (NYC Health Code Violation 28-06) is a critical violation. Violation of NYC Health Code requirements HEALTH HAZARD: This critical violation creates immediate risk of foodborne illness. Studies link NYC Health Code Violation 28-06 to bacterial contamination and outbreak events. Must be corrected immediately to protect public health.