PESTANA HOTEL GROUP

GRADE N

Thursday, August 14, 2025

Overview

PESTANA HOTEL GROUP in Midtown Times Square underwent a NYC health inspection on August 14, 2025 and scored 47 points. The inspection found 5 violations, including 5 critical.

Address
23 EAST 39 STREET
Manhattan, NY 10016
Cuisine
Other
Inspection Type
Pre-permit (Operational) / Initial Inspection
Violations
5 total
⚠ 5 critical
Facility History
3 inspections

Violations Cited

⚠ CRITICAL 04J

NYC Health Code Violation 04J

Properly scaled and calibrated thermometer or thermocouple not provided or not readily accessible in food preparation and hot/cold holding areas to measure temperatures of TCS foods during cooking, cooling, reheating, and holding.

⚠️ Why This Matters

HEALTH HAZARD: This critical violation creates immediate risk of foodborne illness. Studies link NYC Health Code Violation 04J to bacterial contamination and outbreak events. Must be corrected immediately to protect public health.

📋 Code Requirements

Follow NYC Health Code Article 81 requirements. Implement corrective action immediately. Document all corrections. Train staff on proper procedures. Schedule follow-up inspection if critical.

⚠ CRITICAL 10H

Sanitization not provided for utensil washing

Single service article not provided. Single service article reused or not protected from contamination when transported, stored, dispensed. Drinking straws not completely enclosed in wrapper or dispensed from a sanitary device.

⚠️ Why This Matters

Unsanitized utensils transfer bacteria directly to customers' food and mouths

📋 Code Requirements

Use approved sanitizer at correct concentration; test strips required; proper contact time

CDC Risk Factor: Contaminated Equipment/Protection from Contamination
NYC Health Code Article 81, Section 81.21
⚠ CRITICAL 05H

NYC Health Code Violation 05H

No approved written standard operating procedure for avoiding contamination by refillable returnable containers.

⚠️ Why This Matters

HEALTH HAZARD: This critical violation creates immediate risk of foodborne illness. Studies link NYC Health Code Violation 05H to bacterial contamination and outbreak events. Must be corrected immediately to protect public health.

📋 Code Requirements

Follow NYC Health Code Article 81 requirements. Implement corrective action immediately. Document all corrections. Train staff on proper procedures. Schedule follow-up inspection if critical.

⚠ CRITICAL 20-04

NYC Health Code Violation 20-04

“Choking first aid” poster not posted. “Alcohol and Pregnancy” warning sign not posted. Resuscitation equipment: exhaled air resuscitation masks (adult & pediatric), latex gloves, sign not posted.

⚠️ Why This Matters

HEALTH HAZARD: This critical violation creates immediate risk of foodborne illness. Studies link NYC Health Code Violation 20-04 to bacterial contamination and outbreak events. Must be corrected immediately to protect public health.

📋 Code Requirements

Follow NYC Health Code Article 81 requirements. Implement corrective action immediately. Document all corrections. Train staff on proper procedures. Schedule follow-up inspection if critical.

⚠ CRITICAL 04A

Food Protection Certificate Not Held by Supervisor

Food Protection Certificate (FPC) not held by manager or supervisor of food operations.

⚠️ Why This Matters

KNOWLEDGE GAP: Establishments without certified managers have 2.5x more critical violations. Lack of food safety knowledge directly correlates with foodborne illness outbreaks. Certified managers reduce outbreak risk by 60% through proper training and oversight.

📋 Code Requirements

Obtain Food Protection Certificate immediately through NYC-approved course. Certificate holder must be present ALL operating hours. Post certificate conspicuously. Maintain valid certification (renew every 5 years). Train all staff on food safety basics.

CDC Risk Factor: Poor Personal Hygiene - Knowledge Factor
NYC Health Code Article 81, Section 81.15
Inspector's Action:

Violations were cited in the following area(s).

View Facility Profile →

PESTANA HOTEL GROUP — Inspection Questions

Did PESTANA HOTEL GROUP pass their NYC health inspection on August 14, 2025?
PESTANA HOTEL GROUP underwent inspection on August 14, 2025 with a score of 47 points. The inspection found 5 violation(s).
What critical violations did PESTANA HOTEL GROUP have?
PESTANA HOTEL GROUP had 5 critical violation(s) during their inspection. Critical violations directly contribute to foodborne illness and must be corrected immediately. These include issues with temperature control, hand washing, cross-contamination, and pest infestations.
What does violation code 04J mean in NYC restaurant inspections?
NYC violation 04J (NYC Health Code Violation 04J) is a critical violation. Violation of NYC Health Code requirements HEALTH HAZARD: This critical violation creates immediate risk of foodborne illness. Studies link NYC Health Code Violation 04J to bacterial contamination and outbreak events. Must be corrected immediately to protect public health.
What does violation code 10H mean in NYC restaurant inspections?
NYC violation 10H (Sanitization not provided for utensil washing) is a major violation. Utensils must be properly sanitized after washing to kill remaining bacteria Unsanitized utensils transfer bacteria directly to customers' food and mouths
What does violation code 05H mean in NYC restaurant inspections?
NYC violation 05H (NYC Health Code Violation 05H) is a critical violation. Violation of NYC Health Code requirements HEALTH HAZARD: This critical violation creates immediate risk of foodborne illness. Studies link NYC Health Code Violation 05H to bacterial contamination and outbreak events. Must be corrected immediately to protect public health.
What does violation code 20-04 mean in NYC restaurant inspections?
NYC violation 20-04 (NYC Health Code Violation 20-04) is a critical violation. Violation of NYC Health Code requirements HEALTH HAZARD: This critical violation creates immediate risk of foodborne illness. Studies link NYC Health Code Violation 20-04 to bacterial contamination and outbreak events. Must be corrected immediately to protect public health.
What does violation code 04A mean in NYC restaurant inspections?
NYC violation 04A (Food Protection Certificate Not Held by Supervisor) is a critical violation. At least one supervisor with NYC Food Protection Certificate must be present during all hours of operation. KNOWLEDGE GAP: Establishments without certified managers have 2.5x more critical violations. Lack of food safety knowledge directly correlates with foodborne illness outbreaks. Certified managers reduce outbreak risk by 60% through proper training and oversight.