KLOUD

Wednesday, December 3, 2025

Overview

KLOUD in Murray Hill Kips Bay underwent a NYC health inspection on December 3, 2025. The inspection found 17 violations, including 15 critical.

Address
433 PARK AVENUE SOUTH
Manhattan, NY 10016
Cuisine
American
Inspection Type
Administrative Miscellaneous / Initial Inspection
Violations
17 total
⚠ 15 critical
Facility History
12 inspections

Violations Cited

⚠ CRITICAL 20-04

NYC Health Code Violation 20-04

“Choking first aid” poster not posted. “Alcohol and Pregnancy” warning sign not posted. Resuscitation equipment: exhaled air resuscitation masks (adult & pediatric), latex gloves, sign not posted.

⚠️ Why This Matters

HEALTH HAZARD: This critical violation creates immediate risk of foodborne illness. Studies link NYC Health Code Violation 20-04 to bacterial contamination and outbreak events. Must be corrected immediately to protect public health.

📋 Code Requirements

Follow NYC Health Code Article 81 requirements. Implement corrective action immediately. Document all corrections. Train staff on proper procedures. Schedule follow-up inspection if critical.

⚠ CRITICAL 06C

Food not protected from contamination

Food, supplies, or equipment not protected from potential source of contamination during storage, preparation, transportation, display, service or from customer’s refillable, reusable container. Condiments not in single-service containers or dispensed directly by the vendor.

⚠️ Why This Matters

Unprotected food exposed to bacteria, viruses, chemicals, and physical contaminants

📋 Code Requirements

Cover all food; store 6 inches off floor; protect from customer contamination; use sneeze guards

CDC Risk Factor: Contaminated Equipment/Protection from Contamination
NYC Health Code Article 81, Section 81.09
⚠ CRITICAL 09E

NYC Health Code Violation 09E

Wash hands sign not posted near or above hand washing sink.

⚠️ Why This Matters

HEALTH HAZARD: This critical violation creates immediate risk of foodborne illness. Studies link NYC Health Code Violation 09E to bacterial contamination and outbreak events. Must be corrected immediately to protect public health.

📋 Code Requirements

Follow NYC Health Code Article 81 requirements. Implement corrective action immediately. Document all corrections. Train staff on proper procedures. Schedule follow-up inspection if critical.

⚠ CRITICAL 04A

Food Protection Certificate Not Held by Supervisor

Food Protection Certificate (FPC) not held by manager or supervisor of food operations.

⚠️ Why This Matters

KNOWLEDGE GAP: Establishments without certified managers have 2.5x more critical violations. Lack of food safety knowledge directly correlates with foodborne illness outbreaks. Certified managers reduce outbreak risk by 60% through proper training and oversight.

📋 Code Requirements

Obtain Food Protection Certificate immediately through NYC-approved course. Certificate holder must be present ALL operating hours. Post certificate conspicuously. Maintain valid certification (renew every 5 years). Train all staff on food safety basics.

CDC Risk Factor: Poor Personal Hygiene - Knowledge Factor
NYC Health Code Article 81, Section 81.15
⚠ CRITICAL 09B

Thawing procedure improper

Thawing procedure improper.

⚠️ Why This Matters

Improper thawing allows surface bacteria to multiply while interior remains frozen

📋 Code Requirements

Thaw under refrigeration, under cold running water, in microwave, or as part of cooking

CDC Risk Factor: Improper Holding/Time & Temperature
NYC Health Code Article 81, Section 81.09
• MAJOR 16-02

NYC Health Code Violation 16-02

The original nutrition fact labels or ingredient label for a cooking oil, shortening or margarine or food item sold in bulk, or acceptable manufacturer’s documentation not maintained on site.

⚠️ Why This Matters

CONTAMINATION RISK: This violation supports conditions allowing bacterial growth and pest activity. NYC Health Code Violation 16-02 violations associated with 25% increase in illness risk. Correction required within 24-48 hours.

📋 Code Requirements

Follow NYC Health Code Article 81 requirements. Implement corrective action immediately. Document all corrections. Train staff on proper procedures. Schedule follow-up inspection if critical.

⚠ CRITICAL 10F

Non-food Contact Surfaces Not Clean

Non-food contact surface or equipment made of unacceptable material, not kept clean, or not properly sealed, raised, spaced or movable to allow accessibility for cleaning on all sides, above and underneath the unit.

⚠️ Why This Matters

INDIRECT CONTAMINATION: Dirty non-food surfaces harbor pests and bacteria. Employees touch these surfaces then food. Accumulation attracts roaches and rodents. Creates reservoir of contamination that spreads throughout facility.

📋 Code Requirements

Clean all non-food surfaces regularly: Walls, ceilings, floors daily in food areas, Equipment exteriors, Storage shelves, Light fixtures monthly. Seal cracks. Repair damaged surfaces. Maintain cleaning schedule. Assign responsibilities.

CDC Risk Factor: Environmental Contamination
NYC Health Code Article 81, Section 81.23
⚠ CRITICAL 20-01

NYC Health Code Violation 20-01

Food allergy information poster not conspicuously posted where food is being prepared or processed by food workers.

⚠️ Why This Matters

HEALTH HAZARD: This critical violation creates immediate risk of foodborne illness. Studies link NYC Health Code Violation 20-01 to bacterial contamination and outbreak events. Must be corrected immediately to protect public health.

📋 Code Requirements

Follow NYC Health Code Article 81 requirements. Implement corrective action immediately. Document all corrections. Train staff on proper procedures. Schedule follow-up inspection if critical.

⚠ CRITICAL 20-08

Failure to post or conspicuously post healthy eating information Hot TCS food item not held at or above 140 °F. Filth flies or food/refuse/sewage associated with (FRSA) flies or other nuisance pests in establishment’s food and/or non-food areas. FRSA flies include house flies, blow flies, bottle flies, flesh flies, drain flies, Phorid flies and fruit flies. Food allergy information poster not conspicuously posted where food is being prepared or processed by food workers. Properly scaled and cali

Failure to post or conspicuously post healthy eating information

⚠️ Why This Matters

HEALTH HAZARD: This critical violation creates immediate risk of foodborne illness. Studies link Failure to post or conspicuously post he to bacterial contamination and outbreak events. Must be corrected immediately to protect public health.

📋 Code Requirements

Follow NYC Health Code Article 81 requirements. Implement corrective action immediately. Document all corrections. Train staff on proper procedures. Schedule follow-up inspection if critical.

⚠ CRITICAL 10G

Dishwashing facilities inadequate

Dishwashing and ware washing: Cleaning and sanitizing of tableware, including dishes, utensils, and equipment deficient.

⚠️ Why This Matters

Inadequate dishwashing spreads bacteria across all utensils and tableware

📋 Code Requirements

Three-compartment sink or approved dishwasher; proper wash, rinse, sanitize procedures

CDC Risk Factor: Contaminated Equipment/Protection from Contamination
NYC Health Code Article 81, Section 81.21
⚠ CRITICAL 10A

NYC Health Code Violation 10A

Toilet facility not maintained or provided with toilet paper, waste receptacle or self-closing door.

⚠️ Why This Matters

HEALTH HAZARD: This critical violation creates immediate risk of foodborne illness. Studies link NYC Health Code Violation 10A to bacterial contamination and outbreak events. Must be corrected immediately to protect public health.

📋 Code Requirements

Follow NYC Health Code Article 81 requirements. Implement corrective action immediately. Document all corrections. Train staff on proper procedures. Schedule follow-up inspection if critical.

⚠ CRITICAL 03A

Food from unapproved or unknown source

Food, prohibited, from unapproved or unknown source, home canned or home prepared. Animal slaughtered, butchered or dressed (eviscerated, skinned) in establishment. Reduced Oxygen Packaged (ROP) fish not frozen before processing. ROP food prepared on premises transported to another site.

⚠️ Why This Matters

Unapproved sources may contain parasites, chemicals, or pathogens not eliminated by cooking

📋 Code Requirements

Purchase from licensed, inspected suppliers; maintain invoices; no home-prepared foods

CDC Risk Factor: Food from Unsafe Sources
NYC Health Code Article 81, Section 81.11
⚠ CRITICAL 19-06

NYC Health Code Violation 19-06

Providing single-use, non-compostable plastic straws to customers without customer request (including providing such straws at a self-serve station)

⚠️ Why This Matters

HEALTH HAZARD: This critical violation creates immediate risk of foodborne illness. Studies link NYC Health Code Violation 19-06 to bacterial contamination and outbreak events. Must be corrected immediately to protect public health.

📋 Code Requirements

Follow NYC Health Code Article 81 requirements. Implement corrective action immediately. Document all corrections. Train staff on proper procedures. Schedule follow-up inspection if critical.

⚠ CRITICAL 05D

Hand Washing Facility Not Properly Equipped

No hand washing facility in or adjacent to toilet room or within 25 feet of a food preparation, food service or ware washing area. Hand washing facility not accessible, obstructed or used for non-hand washing purposes. No hot and cold running water or water at inadequate pressure. No soap or acceptable hand-drying device.

⚠️ Why This Matters

HEALTH HAZARD: This critical violation creates immediate risk of foodborne illness. Studies link Hand Washing Facility Not Properly Equip to bacterial contamination and outbreak events. Must be corrected immediately to protect public health.

📋 Code Requirements

Provide immediately at ALL handwash sinks: Hot water (100-120°F), Soap in dispensers, Paper towels or air dryers, Trash receptacles, Signage, Keep accessible at all times. Check supplies hourly. Assign staff to monitor and restock.

CDC Risk Factor: Poor Personal Hygiene - #1 CDC Risk Factor
NYC Health Code Article 81, Section 81.19
⚠ CRITICAL 19-10

NYC Health Code Violation 19-10

Failure to display required signage about plastic straw availability

⚠️ Why This Matters

HEALTH HAZARD: This critical violation creates immediate risk of foodborne illness. Studies link NYC Health Code Violation 19-10 to bacterial contamination and outbreak events. Must be corrected immediately to protect public health.

📋 Code Requirements

Follow NYC Health Code Article 81 requirements. Implement corrective action immediately. Document all corrections. Train staff on proper procedures. Schedule follow-up inspection if critical.

• MAJOR 15-42

NYC Health Code Violation 15-42

Failure to make a good faith effort to inform smokers or electronic cigarette users of Smoke-Free Air Act ("SFAA") prohibitions

⚠️ Why This Matters

CONTAMINATION RISK: This violation supports conditions allowing bacterial growth and pest activity. NYC Health Code Violation 15-42 violations associated with 25% increase in illness risk. Correction required within 24-48 hours.

📋 Code Requirements

Follow NYC Health Code Article 81 requirements. Implement corrective action immediately. Document all corrections. Train staff on proper procedures. Schedule follow-up inspection if critical.

⚠ CRITICAL 04H

Food Contaminated or Cross-Contaminated

Raw, cooked or prepared food is adulterated, contaminated, cross-contaminated, or not discarded in accordance with HACCP plan.

⚠️ Why This Matters

PATHOGEN SPREAD: Cross-contamination spreads deadly bacteria throughout facility. One contaminated cutting board can transfer Salmonella to 20+ food items. Causes multi-victim outbreaks. E. coli O157:H7 from raw beef can cause kidney failure in children.

📋 Code Requirements

Prevent ALL cross-contamination: Separate equipment for raw and ready-to-eat, Color-coded cutting boards, Proper storage order (raw below ready-to-eat), Clean and sanitize between different foods, Cover all foods, Change gloves between tasks.

CDC Risk Factor: Contaminated Equipment/Cross-Contamination
NYC Health Code Article 81, Section 81.07
Inspector's Action:

Violations were cited in the following area(s).

View Facility Profile →

KLOUD — Inspection Questions

Did KLOUD pass their NYC health inspection on December 3, 2025?
KLOUD underwent inspection on December 3, 2025. The inspection found 17 violation(s).
What critical violations did KLOUD have?
KLOUD had 15 critical violation(s) during their inspection. Critical violations directly contribute to foodborne illness and must be corrected immediately. These include issues with temperature control, hand washing, cross-contamination, and pest infestations.
What does violation code 20-04 mean in NYC restaurant inspections?
NYC violation 20-04 (NYC Health Code Violation 20-04) is a critical violation. Violation of NYC Health Code requirements HEALTH HAZARD: This critical violation creates immediate risk of foodborne illness. Studies link NYC Health Code Violation 20-04 to bacterial contamination and outbreak events. Must be corrected immediately to protect public health.
What does violation code 06C mean in NYC restaurant inspections?
NYC violation 06C (Food not protected from contamination) is a critical violation. All food must be protected from contamination during storage, prep, display and service Unprotected food exposed to bacteria, viruses, chemicals, and physical contaminants
What does violation code 09E mean in NYC restaurant inspections?
NYC violation 09E (NYC Health Code Violation 09E) is a critical violation. Violation of NYC Health Code requirements HEALTH HAZARD: This critical violation creates immediate risk of foodborne illness. Studies link NYC Health Code Violation 09E to bacterial contamination and outbreak events. Must be corrected immediately to protect public health.
What does violation code 04A mean in NYC restaurant inspections?
NYC violation 04A (Food Protection Certificate Not Held by Supervisor) is a critical violation. At least one supervisor with NYC Food Protection Certificate must be present during all hours of operation. KNOWLEDGE GAP: Establishments without certified managers have 2.5x more critical violations. Lack of food safety knowledge directly correlates with foodborne illness outbreaks. Certified managers reduce outbreak risk by 60% through proper training and oversight.
What does violation code 09B mean in NYC restaurant inspections?
NYC violation 09B (Thawing procedure improper) is a major violation. Frozen foods must be thawed using approved methods to prevent bacterial growth Improper thawing allows surface bacteria to multiply while interior remains frozen
What does violation code 16-02 mean in NYC restaurant inspections?
NYC violation 16-02 (NYC Health Code Violation 16-02) is a major violation. Violation of NYC Health Code requirements CONTAMINATION RISK: This violation supports conditions allowing bacterial growth and pest activity. NYC Health Code Violation 16-02 violations associated with 25% increase in illness risk. Correction required within 24-48 hours.
What does violation code 10F mean in NYC restaurant inspections?
NYC violation 10F (Non-food Contact Surfaces Not Clean) is a minor violation. Non-food contact surfaces or equipment not kept clean, not properly sealed, or not properly maintained. INDIRECT CONTAMINATION: Dirty non-food surfaces harbor pests and bacteria. Employees touch these surfaces then food. Accumulation attracts roaches and rodents. Creates reservoir of contamination that spreads throughout facility.
What does violation code 20-01 mean in NYC restaurant inspections?
NYC violation 20-01 (NYC Health Code Violation 20-01) is a critical violation. Violation of NYC Health Code requirements HEALTH HAZARD: This critical violation creates immediate risk of foodborne illness. Studies link NYC Health Code Violation 20-01 to bacterial contamination and outbreak events. Must be corrected immediately to protect public health.
What does violation code 20-08 mean in NYC restaurant inspections?
NYC violation 20-08 (Failure to post or conspicuously post healthy eating information Hot TCS food item not held at or above 140 °F. Filth flies or food/refuse/sewage associated with (FRSA) flies or other nuisance pests in establishment’s food and/or non-food areas. FRSA flies include house flies, blow flies, bottle flies, flesh flies, drain flies, Phorid flies and fruit flies. Food allergy information poster not conspicuously posted where food is being prepared or processed by food workers. Properly scaled and cali) is a critical violation. Failure to post or conspicuously post healthy eating information Hot TCS food item not held at or above 140 °F. Filth flies or food/refuse/sewage associated with (FRSA) flies or other nuisance pests in establishment’s food and/or non-food areas. FRSA flies include house flies, blow flies, bottle flies, flesh flies, drain flies, Phorid flies and fruit flies. Food allergy information poster not conspicuously posted where food is being prepared or processed by food workers. Properly scaled and calibrated thermometer or thermocouple not provided or not readily accessible in food preparation and hot/cold holding areas to measure temperatures of TCS foods during cooking, cooling, reheating, and holding. Failure to maintain a sufficient supply of single-use, non-compostable plastic straws. “Choking first aid” poster not posted. “Alcohol and Pregnancy” warning sign not posted. Resuscitation equipment: exhaled air resuscitation masks (adult & pediatric), latex gloves, sign not posted. Non-food contact surface or equipment made of unacceptable material, not kept clean, or not properly sealed, raised, spaced or movable to allow accessibility for cleaning on all sides, above and underneath the unit. Cold TCS food item held above 41 °F; smoked or processed fish held above 38 °F; intact raw eggs held above 45 °F; or reduced oxygen packaged (ROP) TCS foods held above required temperatures except during active necessary preparation. Establishment is not free of harborage or conditions conducive to rodents, insects or other pests. HEALTH HAZARD: This critical violation creates immediate risk of foodborne illness. Studies link Failure to post or conspicuously post he to bacterial contamination and outbreak events. Must be corrected immediately to protect public health.
What does violation code 10G mean in NYC restaurant inspections?
NYC violation 10G (Dishwashing facilities inadequate) is a major violation. Proper warewashing facilities and procedures required to sanitize equipment Inadequate dishwashing spreads bacteria across all utensils and tableware
What does violation code 10A mean in NYC restaurant inspections?
NYC violation 10A (NYC Health Code Violation 10A) is a critical violation. Violation of NYC Health Code requirements HEALTH HAZARD: This critical violation creates immediate risk of foodborne illness. Studies link NYC Health Code Violation 10A to bacterial contamination and outbreak events. Must be corrected immediately to protect public health.
What does violation code 03A mean in NYC restaurant inspections?
NYC violation 03A (Food from unapproved or unknown source) is a critical violation. All food must come from approved, inspected sources to ensure safety Unapproved sources may contain parasites, chemicals, or pathogens not eliminated by cooking
What does violation code 19-06 mean in NYC restaurant inspections?
NYC violation 19-06 (NYC Health Code Violation 19-06) is a critical violation. Violation of NYC Health Code requirements HEALTH HAZARD: This critical violation creates immediate risk of foodborne illness. Studies link NYC Health Code Violation 19-06 to bacterial contamination and outbreak events. Must be corrected immediately to protect public health.
What does violation code 05D mean in NYC restaurant inspections?
NYC violation 05D (Hand Washing Facility Not Properly Equipped) is a critical violation. No hot water, soap, or paper towels at hand washing sink. Sink blocked or not accessible. HEALTH HAZARD: This critical violation creates immediate risk of foodborne illness. Studies link Hand Washing Facility Not Properly Equip to bacterial contamination and outbreak events. Must be corrected immediately to protect public health.
What does violation code 19-10 mean in NYC restaurant inspections?
NYC violation 19-10 (NYC Health Code Violation 19-10) is a critical violation. Violation of NYC Health Code requirements HEALTH HAZARD: This critical violation creates immediate risk of foodborne illness. Studies link NYC Health Code Violation 19-10 to bacterial contamination and outbreak events. Must be corrected immediately to protect public health.
What does violation code 15-42 mean in NYC restaurant inspections?
NYC violation 15-42 (NYC Health Code Violation 15-42) is a major violation. Violation of NYC Health Code requirements CONTAMINATION RISK: This violation supports conditions allowing bacterial growth and pest activity. NYC Health Code Violation 15-42 violations associated with 25% increase in illness risk. Correction required within 24-48 hours.
What does violation code 04H mean in NYC restaurant inspections?
NYC violation 04H (Food Contaminated or Cross-Contaminated) is a critical violation. Raw, cooked or prepared food is adulterated, contaminated, or cross-contaminated during storage, preparation, or service. PATHOGEN SPREAD: Cross-contamination spreads deadly bacteria throughout facility. One contaminated cutting board can transfer Salmonella to 20+ food items. Causes multi-victim outbreaks. E. coli O157:H7 from raw beef can cause kidney failure in children.