Manhattan, NY — Voco An IHG Hotel, located at 341 West 36th Street in Manhattan, received a score of 27 following a New York City Department of Health and Mental Hygiene (DOHMH) inspection conducted on April 2, 2026. The score places the restaurant at the upper boundary of the Grade B range, one point below the threshold at which a Grade C would be issued. Inspection data was released by DOHMH on April 6, 2026.

What Inspectors Found

Inspectors documented one critical violation during the April visit. The citation, recorded under Code 04D, noted that a food worker failed to wash hands thoroughly as required — a violation that encompasses failure to wash after using the restroom, after coughing or sneezing, after handling raw foods, or after otherwise contaminating hands. The code also covers failure to change gloves when required and failure to refrain from smoking or to wear clean outer garments.

No non-critical violations were identified during the inspection.

Hand hygiene violations are among the most directly consequential findings in a food service environment, as improper hand-washing practices can facilitate the transfer of pathogens to food, surfaces, and utensils.

Food Safety Context

Under NYC Health Code Article 81, food service establishments are required to maintain strict hygiene standards for all food handlers. These requirements align with the FDA Food Code, which identifies inadequate hand hygiene as a contributing factor in a significant share of foodborne illness outbreaks.

Critical violations — those with direct potential to contribute to foodborne illness — carry higher point values than non-critical violations in the DOHMH scoring system. A single critical violation of this type can significantly affect a restaurant's total score.

The Grade B designation applies to any score between 14 and 27 points. A score of 27, as recorded here, represents the uppermost point within that range.

Inspection History

The April 2026 result represents a decline from the restaurant's prior performance record:

  • April 2, 2026: Score 27 (Grade B), one critical violation cited
  • January 8, 2026: Score 37 (Grade C range)
  • July 17, 2024: Score 10 (Grade A)
  • January 10, 2023: Score 13 (Grade A)
  • June 3, 2022: Score 20 (Grade B range)

The January 2026 inspection produced a score of 37, which falls within Grade C territory. The April 2026 result, while an improvement over that figure, remains toward the higher end of the Grade B band. The two Grade A results in 2023 and 2024 indicate the establishment has operated at a higher compliance level in recent years.

Understanding NYC Restaurant Grades

DOHMH assigns letter grades based on inspection scores under the following scale:

  • A: 0–13 points (fewest violations)
  • B: 14–27 points
  • C: 28 or more points

Lower scores reflect fewer or less severe violations. Establishments have the option to request a re-inspection before a grade is officially posted.

Current and historical inspection records for all NYC food service establishments are publicly available through the DOHMH restaurant inspection database at nyc.gov/health.

More About This Restaurant

View the full inspection history for Voco An Ihg Hotel including all past inspections, violations, and grade changes.